Stripe is a financial infrastructure platform for businesses that aims to increase the GDP of the internet. They are seeking an experienced Growth Product Marketer to define and build user journeys for self-serve customers, partnering with various teams to drive product adoption and growth through compelling messaging and content.
Responsibilities:
- Partner with Growth product and engineering teams to understand user journeys, identify friction points and drop-off, and define where marketing content can accelerate activation and adoption
- Develop messaging and content strategy for lifecycle touchpoints — including marketing emails, dashboard modules (Getting Started Modules, Insight Modules), and in-product surfaces — ensuring the right message reaches the right user at the right time
- Own end-to-end execution of growth marketing programs: write briefs, develop copy frameworks, manage legal and compliance review, coordinate with MarTech/MOPS, and ship globally localized campaigns
- Serve as a user advocate — deeply understand our self-serve segments (startups, SMBs, developers) and what motivates them at each stage of their journey. Translate complex product value into clear, compelling narratives that drive action
- Design and run experiments to optimize messaging, targeting, and channel mix. Track results rigorously — CTR, quality scores, activation rates, conversion — and use data to iterate and improve
- Drive cross-sell and upsell programs that help existing users discover and adopt additional Stripe products, using behavioral signals, timing windows, and personalized content
- Work cross-functionally across Growth, Product, PMM, Data Science, Lifecycle Marketing, and external agencies to deliver seamless execution across channels and touchpoints. Manage complex, multi-stakeholder projects with many interdependencies
Requirements:
- 5-7 years of relevant work experience in product marketing, growth marketing, lifecycle marketing, or a related field
- At least 3 years of experience in B2B SaaS or platform environments, ideally working with self-serve or product-led growth motions
- Track record of working cross-functionally with product, engineering, and data teams to ship growth initiatives
- Comfortable digging into data and self-serving insights; knowledge of SQL is nice to have but not required
- Strong writing skills with a portfolio of customer-facing content or campaigns
- Demonstrated ability to develop product positioning and messaging frameworks, with experience translating technical or complex products into clear value propositions for distinct audiences
- Experience presenting program strategy and results to senior leadership; able to communicate complex tradeoffs clearly and build alignment across functions
- Experience working with developer, startup, and SMB audiences
- Familiarity with experimentation frameworks and growth metrics
- Experience with marketing automation platforms and growth tooling (CRM platforms, in-product messaging, experimentation frameworks)
- Background in payments, fintech, or infrastructure platforms
- Experience building or launching mobile marketing channels, including push notifications or in-app messaging—particularly defining message types, cadence, and UX guidelines
- Experience producing or scaling product video content, ideally using AI-assisted tools or workflows to accelerate production and reduce time-to-publish