Experience Required for This Role
Data Collection & Analysis at least 3 years of measurable experience in the following:
- Analyzing user data and metrics to drive specific business goals. Emphasis on Google Analytics and other behavioral and analytical data.
- Using data to isolate complex problems and develop workable solutions
- Utilizing predictive analysis, gap analysis, quantitative reporting, user research, and statistical analysis
- Providing insights and recommendations based on data
- Bridging the data divide between technical, product, and customer-facing teams
- Developing and applying data models to improve the collection and analysis of data
- Crafting compelling presentations and narratives from data findings. Emphasis on Power BI dashboards
- Engaging in data experiments that provide cross-persona or enterprise-level analysis
- Data cleansing, optimizing, and ETL
- Developing and analyzing user surveys
- Organizing and storing data and queries for easy access in future work projects
- Documenting data collection and analysis procedures
- Preparing and executing ROI analysis
Technical Expertise at least 3 years of measurable experience in the following:
- Managing data pipelines, ETL processes, and databases (e.g., SQL, Power BI, Azure Data Lake)
- Proficiency in Python or R for data manipulation and analysis.
- Experience with modern data stack technologies (e.g., Synapse, Databricks, Snowflake, Airflow, or equivalent orchestration tools).
- Data modeling, data governance, and data quality best practices
- Administering analytics software and platforms (GA4, GTM, SPSS, Excel, Microsoft Office Suite)
- Using business intelligence tools like Tableau or Power BI
- Experience with all types of big data, both structured and unstructured
- Data collection from on-prem and cloud platforms like Microsoft, Azure, and Salesforce
- Leveraging statistical analysis and algebra
- Leveraging economics, business/systems analysis, and quality assurance
- Manipulating large, complex data sets
- Documenting data processes and configurations
Strategy, Communications, and Governance at least 3 years of measurable experience in the following:
- Must have led a data function, practice, or vertical - not just participated in one
- Experience presenting analytical insights and data strategies directly to leadership
- Developing a data practice that incorporates strategy, training, tool development, and support
- Communication and collaboration with cross-functional teams and government partners
- Crafting compelling presentations and narratives from data findings
- Explaining data analysis to stakeholders with varying levels of data comprehension
- Using data to help internal teams improve capabilities and operations
- Training non-technical teams on data analysis and its real-world application
- Performing competitor research to help improve products and services
- Researching latest market trends and implementing knowledge
- Organizing focus groups and feedback loops to establish data collection
- Establishing and integrating appropriate KPIs to help track success
- Improving research or data management environments
- Establishing standardized testing of products/services using data
- Ability to juggle multiple project workstreams
- Ability to maintain strict confidentiality
- Judgment in dealing effectively and diplomatically with all levels of government staff