Senior Business Analyst / Product Owner – Underwriting & AI Innovation

Majesco is leading the AI revolution in the insurance and pension markets with its intelligent SaaS solutions. The Senior Business Analyst / Product Owner will redefine commercial underwriting by translating real operations workflows into scalable capabilities and contribute to the design of AI-powered solutions that enhance decision-making and operational efficiency for customers.

Responsibilities:

• Lead discovery sessions with underwriting leaders, underwriting/policy operations teams, and distribution stakeholders across commercial/specialty P&C lines
• Translate real-world P&C underwriting workflows into scalable platform capabilities on the Majesco P&C platform
• Design and document underwriting configuration, including risk evaluation rules, underwriting workflows, authority levels, referrals, and decision logic
• Guide insurers in implementing underwriting capabilities using a configuration-first approach aligned with Majesco platform standards
• Work with product and AI teams to help design the next generation of Agentic AI underwriting tools that assist underwriters in risk selection, triage, and decision support
• Help define underwriting data models, risk attributes, and decision signals used to power AI-assisted underwriting workflows
• Partner with solution architects and engineering teams to ensure underwriting processes integrate seamlessly with policy administration, rating, distribution portals, and data platforms
• Define integration requirements with third-party underwriting data providers such as property data vendors, financial data providers, and risk intelligence platforms
• Lead backlog definition, user story development, and acceptance criteria for underwriting platform capabilities in Agile delivery environments
• Support testing and validation of underwriting workflows, decision logic, and automated underwriting rules
• Mentor business analysts across global teams on P&C underwriting domain knowledge and Majesco implementation best practices

Requirements:

• 10 plus years of experience in insurance, insurance technology, or consulting
• Deep expertise in Property & Casualty (P&C) insurance, with strong knowledge of commercial underwriting operations
• Hands-on experience working in commercial underwriting or underwriting operations before moving into technology, transformation, or implementation roles
• Experience implementing or configuring underwriting systems, policy administration systems, or digital underwriting workflows
• Strong understanding of commercial underwriting processes, including: Risk triage and submission intake, Underwriting evaluation and decision support, Referral and authority workflows, Broker interactions and underwriting collaboration, Policy issuance and endorsement workflows
• Experience translating underwriting workflows into system capabilities within modern insurance platforms
• Experience working in Agile environments using tools such as Jira or Aha!
• Ability to work with technical teams to interpret integration patterns, APIs, and data flows
• Strong facilitation skills with both underwriting business leaders and engineering teams
• Experience working with P&C core platforms, including policy administration or underwriting workbench systems
• Exposure to AI-assisted underwriting, decision engines, or underwriting automation platforms
• Experience working with underwriting data providers or third-party risk intelligence platforms
• Background in commercial and specialty lines, such as: Commercial Package (Property, Liability, Auto, Inland Marine and Excess), Workers Compensation, Commercial Auto, Specialty lines (Aviation, Marine, etc…)
• Experience participating in large insurance modernization or platform transformation programs