Key skills
CybersecurityIT operationsCloud engineeringSIEM platformsGoogle SecOpsMicrosoft SentinelLog source onboardingData connectorsIngestion pipeline configurationBindplaneOpenTelemetryCriblPythonBashSecurity operations workflowsGCPAzureAWSCustomer-facing communicationNetworking fundamentalsAIGoogle CloudCommunicationCollaboration
About this role
TENEX.AI is an AI-native, automation-first Managed Detection and Response provider dedicated to delivering advanced security operations. The Forward Deployed Implementation Engineer will be responsible for executing platform deployments, onboarding log sources, and training customers to ensure they derive value from the service from day one.
Responsibilities:
- Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers
- Onboard log sources, configure data connectors, and validate ingestion pipelines
- Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR
- Work from standardized playbooks to deliver MDR coverage within target SLOs
- Troubleshoot connectivity, ingestion, and configuration issues during deployment
- Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform
- Document deployment configurations and handoff notes for the ongoing support team
- Manage multiple concurrent customer deployments depending on complexity and platform
- Escalate technical blockers to Senior Engineers or Manager when appropriate
Requirements:
- 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field
- Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel
- Experience with log source onboarding, data connectors, and ingestion pipeline configuration
- Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar
- Scripting experience in Python, Bash, or similar languages
- Understanding of networking fundamentals and security operations workflows
- Experience with cloud platforms (GCP, Azure, and/or AWS)
- Strong problem-solving and troubleshooting skills with a bias toward action
- Excellent customer-facing communication and collaboration abilities
- Ability to thrive in a fast-paced, high-performance startup environment
- Passion for cybersecurity, automation, and continuous improvement
- Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)
- Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus