i-Genie.ai is an AI-powered consumer insights platform that helps leading global brands and retailers uncover future trends and improve decision-making. The Client Success Consultant will build and maintain strong client relationships, provide exceptional customer service, and ensure successful onboarding and ongoing support while generating data-driven insights to enhance client success.
Responsibilities:
- Building and maintaining strong client relationships
- Understanding client needs
- Providing exceptional customer service
- Ensuring successful onboarding and ongoing support
- Gathering feedback to refine solutions
- Collaborating with internal teams to ensure clients achieve their strategic goals
- Generating data-driven insights
- Delivering actionable recommendations to enhance client success