Manager, Enterprise Projects (Remote - Eastern Hours)

Arch Capital Group Ltd. is a company focused on collaboration, expertise, and innovation, aiming to help clients achieve their greatest potential. The Manager, Enterprise Projects will support the delivery of strategically important projects by coordinating with cross-functional teams and improving user experiences through innovative technologies and analytics.

Responsibilities:

• Understand business process, document current underwriter experience, and identify opportunities to transform the user experience by leveraging analytics and automation
• Collaborate (internally/externally) to actively engage in development of an analytics driven future state vision for prioritized work areas
• Collaborate with Arch’s Operations and IT teams to help translate solution design into functional requirements that inform UI/UX development
• Establish strong relationships with cross-functional team members to influence and drive alignment around future state vision
• Act as a strategic advisor on Large and Medium sized initiatives – providing observations and recommendations related to analytics and automation solutions within technology platforms and operations
• Manage stakeholder expectations through regular communication and touchpoints
• Proactively escalate risks/issues to leadership as they arise
• Help establish best practices and repeatable processes applicable across the various business units

Requirements:

• 5+ years' experience in p/c insurance business process analysis, process improvement, preferably in commercial lines underwriting
• Exceptional teamwork skills are required to play a key role in cross-functional teams; ability to collaborate and build trusting relationships with business partners
• A strong understanding of the p/c insurance business and a passion for the industry
• Track record of identifying opportunities for transforming business processes
• Demonstrable ability to lead discussions and synthesize input from various stakeholders to drive consensus on approach
• Track record of collaborating with multidisciplinary teams to deliver technology solutions
• Strong organization skills – task management, time management and project management
• Excellent verbal and written communications skills; ability to convey complex concepts to people across the organization
• Natural curiosity to understand, question as needed, and improve the world around you
• Ability to export and apply learnings from other projects and to build scalable, repeatable business frameworks
• Bachelor's degree or equivalent experience
• Prior commercial lines underwriting experience is strongly preferred
• Prior experience in professional services or management consulting