Business Operations Analyst

Beaird Group helps clients drive efficiency, growth, and profitability through accurate data gathering and thoughtful analysis. They are currently seeking a full-time Business Operations Analyst to support WMRA accounts through invoice processing, proposal validation, and reporting support.

Responsibilities:

• Process and validate invoices to ensure accuracy, completeness, and alignment with service agreements
• Identify rebate discrepancies and coordinate corrections with internal teams
• Manage a shared service inbox and respond to client and internal inquiries related to billing, reporting, and account activity
• Work with bid partners and Sales team members to compile and format recycling proposals for new and existing National Account customers
• Research and resolve vendor payment discrepancies that do not align with National bid agreements
• Investigate service issues by reviewing account data, service agreements, and system records to determine root cause and resolution
• Partner with internal teams to resolve discrepancies and ensure accurate account handling
• Maintain detailed documentation and tracking related to inquiries, resolutions, and financial adjustments
• Support recurring and ad hoc reporting related to billing, rebates, and service performance
• Assist with data validation and reconciliation efforts across multiple systems
• Contribute to process improvements that enhance accuracy, efficiency, and turnaround time

Requirements:

• Bachelor's degree preferred
• Strong written and verbal communication skills
• Intermediate Microsoft Excel skills, including formulas, data validation, and basic analysis
• Strong attention to detail with a focus on accuracy and accountability
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong problem-solving and analytical skills
• Comfortable working across multiple systems and platforms
• Ability to work independently while collaborating with cross-functional teams
• Ability to maintain a high level of performance in a remote work environment
• Ability to work at a computer for extended periods of time
• Ability to communicate effectively through phone, video, and written communication
• Ability to manage multiple systems and detailed information simultaneously
• Ability to work independently in a remote environment
• Ability to perform the essential functions of the position with or without reasonable accommodation
• 2+ years of experience in billing, invoicing, rebate management, or financial operations support
• Experience working in a shared services or high-volume transactional environment
• Familiarity with service request or ticketing systems
• Experience with data reconciliation, financial validation, or reporting support
• Exposure to operational or project-based work across multiple departments