Salesforce Project Manager

Simply Scale is a Salesforce consultancy that helps growing companies optimize their Salesforce investment. They are seeking a technical, client-facing Project Manager to lead client meetings, manage project execution, and act as the primary liaison between clients and the delivery team.

Responsibilities:

• Lead client meetings and serve as the primary client-facing representative
• Manage project timelines, deliverables, and communication across multiple accounts
• Answer client questions on Salesforce functionality, configuration, and best practices
• Speak on behalf of developers and consultants when they are unavailable
• Translate client requests into clear, actionable tickets for the delivery team
• Check in with developers and consultants to ensure quality and timely delivery
• Maintain organized documentation, status updates, and project records

Requirements:

• 3+ years of hands-on Salesforce experience (admin, consultant, or PM capacity)
• Strong technical understanding of Salesforce Sales Cloud and Service Cloud
• Proven experience leading client-facing meetings and managing client relationships
• Confident, direct communication style; comfortable taking control of a conversation
• Ability to answer technical Salesforce questions independently
• Excellent organizational and project management skills
• Experience with ticketing systems (Jira, Asana, ClickUp, or similar)
• Salesforce Administrator certification (or higher)
• Experience in a consulting or agency environment
• Familiarity with integrations, data migration, and common AppExchange tools