Sand Cherry Associates excels in designing and delivering strategic customer-centric initiatives through data-empowered solutions. They are seeking a hands-on Broadband Enterprise Project Manager focused on process engineering operations to lead project coordination and support engineering initiatives in a telecommunications environment.
Responsibilities:
- Lead day-to-day project coordination activities across engineering and technical initiatives
- Facilitate cross-functional working sessions with engineering, operations, field services, provisioning, inventory, and technical teams
- Develop and maintain project plans, timelines, risks, dependencies, action logs, status reporting, and implementation tracking
- Document current-state and future-state processes, workflows, standard operating procedures (SOPs), and operational requirements
- Gather, document, and manage business requirements, functional requirements, process flows, use cases, and implementation requirements
- Identify process gaps, inefficiencies, manual activities, and workflow improvement opportunities
- Support initiatives focused on streamlining and automating provisioning, deployment, configuration, and installation workflows
- Assist in developing scalable processes that enable field technicians to provision and activate devices onsite rather than relying on pre-configured inventory or staging activities
- Coordinate with teams supporting provisioning systems, workflow automation tools, systems integration efforts, and operational platforms
- Prepare project updates, implementation plans, process documentation, meeting materials, and operational recommendations
- Drive follow-up actions, stakeholder alignment, issue resolution, and implementation coordination across multiple workstreams
- Communicate project status, process updates, risks, dependencies, and operational impacts to client stakeholders and leadership teams
Requirements:
- 5+ years of experience in Project Management, Process Engineering, PMO support, or related roles
- Experience supporting telecommunications, broadband, wireless, or field engineering environments
- Strong experience documenting business processes, workflows, business requirements, and operational procedures
- Experience facilitating operational and technical working sessions with cross-functional stakeholders
- Working knowledge of telecommunications networks, field installation, provisioning, inventory management, device deployment, or technician workflows
- Experience supporting process improvement, workflow automation, or systems implementation initiatives
- Strong organizational, execution, analytical, and stakeholder coordination skills
- Excellent communication, documentation, and presentation capabilities
- Proficiency with Microsoft Office, Visio, Lucidchart, MS Project, Jira, Confluence, or related project and process management tools
- Minimum of bachelor's degree required preferably in Business, IT, Computer Science, Finance
- Experience supporting Enterprise Engineering, PMO, or network engineering organizations is preferred
- Familiarity with provisioning systems, workflow automation tools, operational systems integration, device management platforms, or telecom activation workflows is preferred
- Experience supporting field operations, enterprise deployment initiatives, or operational readiness activities is preferred
- PMP certification is helpful