Sr Director/Director, Product Design

Welldoc is a leader in digital health focused on empowering better cardiometabolic health through AI-powered technology. They are seeking a Director of Product Design to lead the design vision and strategy for their healthcare-focused product portfolio, ensuring the creation of intuitive and trustworthy user experiences for various digital health applications. The role involves overseeing a design team, advocating for patient-centered design, and collaborating cross-functionally to improve health outcomes.

Responsibilities:

• Define and drive the design vision for digital health products, ensuring alignment with the company’s mission to improve patient care, provider workflows, and health outcomes
• Develop a cohesive design strategy that prioritizes user trust, accessibility (e.g., WCAG 2.1 compliance), and compliance with healthcare regulations (e.g., HIPAA, GDPR)
• Advocate for patient-centered and inclusive design principles, addressing diverse user needs (e.g., patients, caregivers, clinicians) and health literacy levels
• Lead and mentor a multidisciplinary design team, including UX/UI designers, researchers, and interaction designers, fostering a culture of empathy, innovation, and collaboration
• Set clear objectives, provide constructive feedback, and support professional growth for team members
• Recruit and retain top design talent with expertise in digital health or related fields
• Oversee the design process for digital health apps, from user research and persona development to wireframing, prototyping, and high-fidelity UI design
• Create and maintain scalable design systems and style guides tailored to healthcare applications, ensuring consistency across mobile (iOS SwiftUI, Android Material Design), web, and wearable interfaces
• Design intuitive interfaces for complex healthcare workflows, such as telemedicine, patient monitoring, electronic health record (EHR) integration, or medication management
• Conduct user research with patients, clinicians, and caregivers to understand unique needs, pain points, and health literacy challenges
• Design for sensitive data handling, ensuring privacy, security, and trust are embedded in the user experience
• Ensure compliance with healthcare regulations (e.g., HIPAA, FDA guidelines for Software as a Medical Device) and accessibility standards to support users with disabilities
• Incorporate clinical accuracy and evidence-based design, collaborating with medical experts to validate content and workflows
• Partner with product managers, engineers, clinical advisors, and compliance teams to align design with technical feasibility, regulatory requirements, and business goals
• Work with data teams to leverage health analytics (e.g., patient engagement metrics, adherence rates) to iterate and optimize designs
• Present design strategies and outcomes to executives, stakeholders, and healthcare partners, articulating how design drives user trust and health outcomes
• Stay ahead of digital health trends, such as AI-driven diagnostics, remote patient monitoring, wearables, or voice-based health interfaces
• Drive innovation by exploring new design paradigms, such as conversational UI for health chatbots or AR for patient education
• Conduct competitive analysis of digital health apps to identify opportunities for differentiation and improved user experiences
• Manage design budgets, project timelines, and resources to deliver high-quality designs on schedule
• Implement tools (e.g., Figma, Sketch, Adobe XD) and workflows to streamline design-to-development handoff, ensuring accurate implementation of healthcare-specific designs
• Measure design impact through metrics like patient engagement, provider adoption, and clinical outcome improvements