IT Director: Product Development & Management - Healthcare

PRO-spectus is a company focused on improving the lives of patients through technology solutions. The IT Director, Development provides strategic leadership for the development function, overseeing the design and delivery of technology solutions that enhance client, provider, and patient experiences.

Responsibilities:

• Provide day-to-day leadership and long-term direction for the development team, fostering clarity, accountability, collaboration, and professional growth
• Lead, coach, and develop a cross-functional team
• Own the roadmap and ongoing optimization of the Salesforce Health Cloud platform and related digital solutions
• Oversee the development, enhancement, and support of client-facing, provider-facing, and patient-facing portals and interactive tools
• Translate business priorities into actionable development plans, timelines, and resource needs in partnership with IT leadership
• Partner with Directors of Data and IT Operations to ensure technology solutions are integrated effectively across the broader technology environment
• Establish and maintain development standards, governance practices, documentation, and delivery processes that improve consistency, quality, and scalability
• Drive efficient execution while minimizing technical debt and supporting sustainable platform architecture
• Serve as an escalation point for technical, operational, and cross-functional issues requiring leadership support or decision-making
• Manage external vendors, consultants, and platform resources to ensure cost-effective and purposeful use of technology investments
• Monitor team performance, delivery health, and platform reliability, identifying risks and implementing corrective actions as needed
• Support a culture of continuous improvement focused on operational excellence, user experience, and measurable business outcomes

Requirements:

• Strong leadership skills with the ability to lead a lean, high-performing technical team in a remote environment
• Demonstrated ability to create structure, prioritize effectively, and execute against multiple concurrent initiatives
• Strong knowledge of Salesforce platform capabilities; Salesforce Health Cloud experience strongly preferred
• Experience leading or managing digital products, portals, or technology solutions serving multiple end-user groups
• Ability to balance strategic thinking with hands-on operational oversight
• Strong project and delivery management capabilities with a disciplined, transparent approach to timelines and stakeholder communication
• Effective cross-functional collaboration skills and the ability to build trusted partnerships across technical and non-technical teams
• Strong problem-solving and decision-making skills with the ability to remain calm and effective in complex environments
• Excellent written and verbal communication skills, including comfort communicating with executive leadership and technical team members alike
• Experience working in regulated, healthcare, or mission-driven environments preferred
• Comfort operating in an outcomes-focused, efficiency-minded business environment
• Strong experience with Agile methodologies (Scrum, Kanban) and building high-functioning product/engineering delivery cadences
• Experience implementing backlog management, sprint planning, and iterative delivery in cross-functional teams
• Experience leading product strategy, roadmaps, and measurable outcomes aligned to business objectives
• Minimum of 8 years of progressive IT and/or Product Management experience required
• Minimum of 3 years of experience leading technical teams required
• Experience with Salesforce required; Salesforce Health Cloud strongly preferred
• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent combination of education and experience
• Salesforce Health Cloud experience strongly preferred
• Experience building, managing, or supporting patient-facing, provider-facing, member-facing, or client-facing digital platforms preferred
• Experience in healthcare, life sciences, patient services, or another regulated industry preferred