Director, Omnichannel Project Management

Real Chemistry is a global agency focused on transforming healthcare through innovative marketing solutions. The Director of Omnichannel Project Management will lead strategic project management initiatives, ensuring successful execution of marketing programs for healthcare professionals and patients through omnichannel experiences.

Responsibilities:

• Maintain team status, communication and tracking deliverables for team
• Collaborate with Account, Finance and Tech teams to build timelines, workflows, RACIs and track risks/issues
• Track client deliverables and manage delivery timelines
• Set up internal team status/reviews/meetings
• Make resourcing and budget decisions on who should be involved in each sprint cycle by discipline
• Support the development and management of project budget Work closely with project sponsor, cross-functional teams, and assigned resources of all levels to develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Leads the project or sprint process and provides direction to ensure all sprints in the program plan are successfully brought to life
• Partner with the Enterprise Experience Lead to implement, and maintain program initiatives that adhere to organizational objectives
• Determining prioritization of outstanding items to manage and successfully run projects/sprints
• Ensure active problem solving, as well as develop and maintain risk management and mitigation strategies
• Maintain organizational standards of satisfaction, quality, and performance
• Serve as a digital translator across teams to ensure clarity, consistency, and risk awareness in all technical communications

Requirements:

• 10+ Years of product/project management
• Demonstrated success leading workflow/process improvement initiatives
• 2+ Years of experience with a MarTech/AdTech ecosystem such as Salesforce, Veeva and/or Adobe
• Strong working knowledge of the MarTech and AdTech space
• Must be experienced with program workflows associated with setup and activation efforts of marketing and digital pharmacy ecosystems
• Familiarity with pharmaceutical or healthcare marketing environments
• Exceptional leadership, time management, facilitation, problem solving and organizational skills
• Fluent in JIRA, MS Office, Copilot, Workfront, Asana
• Resourceful problem solver and collaborative communicator
• Familiarity with Digital Marketing, including SEO, Analytics, CRM, Email Marketing, Paid media and social media, BS in Information Technology, Computer Science, Digital Marketing, or equivalent experience
• Understand the role of technology and digital in the healthcare marketing landscape