Role: SAP Service to Cash
Exp: 12+ Years
Location: Prefers EST time zone
Skills Required:
- SAP S2C incl. service management, pricing, contracts, billing, and revenue recognition, combined with strong knowledge of regulated industry requirements (e.g., traceability, compliance, serialized equipment)
- SAP module config: CS/PM (or S/4 service), SD, FI-CA/AR
- Lead fit-to-standard workshops, gap analysis, biz req'ts->S4 design
- Proven experience leading S/4HANA Service-to-Cash in regulated industries like medical devices
- Deep functional knowledge of service management processes: service orders, contracts, warranties, installed base, field service, billing, and revenue recognition
- Strong integration understanding across SAP SD, FI (AR), and service modules (S/4 Service, CS/PM)
- Experience with S/4HANA Private Cloud deployments and fit-to-standard methodology
- Ability to lead workshops, define business requirements, and translate them into functional specifications and configuration
- Knowledge of compliance requirements (e.g., FDA, UDI, traceability) impacting service processes and knowledge of Service Management scenarios such installation, training, warranty, maintenance, and on demand service orders and contracts. Management of trunk stock, and multiple scenarios including lease, rental, warranty, consumables consumption.
- Experience with data migration, testing cycles (SIT/UAT), and cutover planning