Vice President, Product Management

symplr is seeking a Vice President of Product Management to lead a Product team in developing AI-enabled healthcare SaaS solutions. This role involves defining the product vision, collaborating across functions, and ensuring compliance with healthcare regulations while driving innovation and customer value.

Responsibilities:

• Partner closely with the CPO to define and evolve the overall product vision, strategy, and roadmap
• Lead and develop a team of product leaders and managers across one or more product lines and domains
• Develop clearly documented business cases (qualitative and quantitative) and business rationale based on company strategy
• Translate strategic objectives into actionable product plans and delivery timelines
• Take responsibility to deliver complete product experiences working cross functionally with Sales, Marketing, Legal, Professional Services, Customer Success, and Support
• Model and mandate the use of AI tools (including agentic workflows) across the product organization to accelerate discovery, definition, prototyping, and delivery — setting a high bar for how the team works and delivers customer value
• Drive cross-functional collaboration across Engineering, UX Research & Design, Commercial, Marketing, Commercial, and Compliance teams
• Prioritize initiatives based on customer value, business impact, and technical feasibility
• Engage with key customers, industry leaders, and internal stakeholders to ensure the voice of the market informs product decisions
• Be proficient in the use of AI tools to create faster and higher quality product outcomes
• Ensure all products are compliant with healthcare regulations (e.g., HIPAA, ONC, CMS) and aligned with interoperability standards (e.g., HL7, FHIR)
• Define and monitor key product performance indicators (KPIs) to assess adoption, engagement, and financial outcomes including ARR, EBITDA, GRR, and NRR partnering with commercial teams
• Champion a culture of innovation, data-informed decision-making, and continuous improvement

Requirements:

• Bachelor's degree in Computer Science/Engineering or other technical/science background
• 10+ years of experience in Product Management and/or Product Strategy leadership position
• 5+ years of experience in developing people and managing high performing teams
• 5+ year experience managing and growing multi-product portfolios, totaling $100M+ of ARR
• Proven experience leading a Product Management team and mentoring Product leaders
• Experience bringing new software products to market that leverage some combination of SaaS cloud-based platform services, agentic-AI automation, advanced analytics, and healthcare workflow
• High Do: Say ratio … Commit, communication, and deliver
• Experience in management of a roadmap and tracking overall strategic direction
• Healthcare industry knowledge
• Strong business acumen with experience in Go To Market, pricing & packaging, P&Ls and profitability, and development of financial pro formas
• Ability to foster positivity in a team environment through high EQ, demonstrating superior teamwork and leadership skills, approachable, cool under pressure
• Excellent time management skills, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
• Excellent communication skills with the ability to effectively interface and communicate, both written and verbal, with all levels inside and outside the company, including senior management
• Willing and able to demonstrate high-quality outcomes through “rolling your sleeves up” as a method of mentorship and to set an example
• Master's or other advanced degree
• Demonstrated experience with AI tools (e.g. Claude Cowork, Code, ChatGPT) in multiple aspects of the product management to accelerate innovation, quality, and market speed
• Proficient at using Aha! or similar tools for product management
• Product Management experience in an Agile setting
• Hands-on experience with EHR/EMR platforms, revenue cycle management, population health, or care coordination tools
• Familiarity with SaaS metrics and business models