Senior Project Manager

C1 is the foremost, single-source provider of advanced communications and data technology for business. The Senior Project Manager will be responsible for interfacing in complex projects with customers and will work closely with architect and consulting teams to ensure successful project engagements.

Responsibilities:

• Coordinates internal resources and third parties/vendors for the flawless execution of projects
• Ensures all projects are delivered on-time, within scope and within budget
• Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensures resource availability and allocation
• Develops a detailed project plan to monitor and track progress
• Manages changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measures project performance using sanctioned tools and techniques
• Reports and escalates to management as needed
• Manages the relationship with the client and all stakeholders
• Performs risk management to minimize project risks
• Establishes and maintains relationships with third parties/vendors
• Delegates project tasks based on junior staff members’ individual strengths, skill sets and experience levels
• Tracks project performance, specifically to analyze the successful completion of short and long-term goals
• Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
• Develops comprehensive project plans to be shared with clients as well as other staff members
• Uses and continually develops leadership skills
• Develops spreadsheets, diagrams and process maps to document needs
• Forecasts project revenue and ensures that revenue commitments to the business are met

Requirements:

• 8+ years of project management experience
• 4+ years of experience in a professional services environment
• 1-2 years of people management experience
• Experience with Avaya, Cisco, Microsoft, or Genesys product lines
• One of the following certifications required: PMP, Six Sigma Green Belt (ASQ), CBAP
• Strong track record of delivering complex solutions with lots of cross team dependencies
• Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
• Experience creating and maintaining project plans, issue logs, risk register, and status reports
• Strong technical aptitude, organization, analytical, and project management skills
• Experience working and communicating with Executive level management
• Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
• Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions
• Ability and willingness to adapt to change and work in a fast paced environment
• Six Sigma, CSM, IIBA, or ITIL certifications (or equivalent experience)
• BS/BA degree, Master's preferred in business, project management, MIS, computer science, or related field
• Experience with Continuous Improvement Initiatives
• Data analysis and BI skills
• Experience with Microsoft SharePoint and/or SmartSheets