Client Operations Associate / Jr Product Manager

Synthio Labs is a Y Combinator-backed company seeking a Client Operations Associate / Jr Product Manager to join their early team. This role involves engaging with US clients, capturing decisions, and ensuring project accountability through effective written communication.

Responsibilities:

• Join founders and the product team on US client meetings. Capture decisions, action items, and open questions
• Send structured, well-crafted written summaries after every significant interaction — internal and external — so the project never loses momentum between meetings
• Take the lead on preparing client-ready presentations and documentation: proposals, project updates, exec summaries, and any other materials that represent Synthio Labs to the client
• Manage follow-up and accountability for both internal teams and client stakeholders to ensure commitments are honored and timelines stay honest
• Participate actively in product thinking — bring what you're hearing from clients back to the product team in a form they can act on
• Build and maintain the systems (however simple) that keep US client operations organized, searchable, and legible to anyone who joins the engagement later