itD is seeking a skilled Engineering Program Manager to join their dynamic Retail, Data and PMO teams at an emerging account. The role involves leading cross-functional initiatives related to user behavior data and analytics, managing project timelines, and ensuring successful execution of technical program plans.
Responsibilities:
- Lead cross-functional initiatives related to user behavior data and analytics including purchases, subscriptions, and sales trends
- Support efforts to replace the legacy Data and Analytics application with a newly built internal analytics tool
- Partner with internal and external stakeholder teams that are end-users of the commerce data
- Drive coordination across stakeholder teams to align on dashboarding, reporting infrastructure, UI elements, and API design
- Manage project timelines, stakeholder inputs, and technical program plans to ensure successful execution
Requirements:
- Mid-level program management experience in data and analytics environments, specifically with Commerce and Payment data, such as transactions, clicks, and purchases
- Strong business acuity, strategic thinking, and analytical skills to interpret the meaning of the data, its impact, and how it can be stitched for decision-making
- Strong communication skills and comfortable working with ambiguous information often with tight timelines
- Familiarity with BI tools, backend and frontend system requirements, and data infrastructure supporting reporting tools
- Experience working with stakeholder teams to identify and implement requirements for analytics applications
- Ability to collaborate across teams, gather input, and build alignment toward common technical outcomes
- Comfortable working autonomously and operating in fast-moving environments
- Retail and app experience
- Familiarity with internal systems and team structures in large enterprise organizations
- Understanding of legacy analytics platforms and experience in system replacements or tool modernization efforts (eg: Hadoop, Java, React)