Manager, Sales Development

Raptor Technologies is a school safety partner dedicated to protecting children and schools through innovative SaaS and mobile technology solutions. The US Sales Development Manager will oversee sales development efforts, focusing on lead generation and qualification while mentoring a team to achieve their goals.

Responsibilities:

• Serve as the Inbound SDR team’s escalation point as needed and/or when a tie-breaking decision is needed
• Collaborate with the Sales Development leadership team on process and procedure creation and improvement
• Lead routine team meetings to ensure clear communication and coordination
• Lead a work review process to ensure effectiveness and quality
• Hold regular one on one and performance management conversations with Inbound SDR team members
• Ensure team is properly trained and developing skills necessary for meeting future goals and becoming prepared for future growth in the Company
• Provide mentorship and feedback to team that champions exceptional prospect experience
• Help translate high-level department goals into team and individual goals for staff; report on progress in the form of team performance metrics
• Maintain a world-class culture of responsibility and accountability, including effective coaching, recognition, and upholding performance standards
• Participate in the hiring process by conducting interviews and making recommendations for employment
• Other daily execution as needed, ensuring cross-dept collaboration & communication

Requirements:

• Pattern of success in an SDR position, ideally in K12 SaaS
• Demonstrated ability to effectively communicate, mentor, and influence in a peer group
• Pragmatic with above-average problem-solving and creative solutioning abilities
• Strong business acumen
• Excellent mentoring, coaching and leadership skills (formally or informally)
• External candidates must have SDR leadership experience