Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. The Principal Field Applications Engineer will provide technical guidance and information to customers on a pre-sales and post-sales basis, ensuring delivery of design, fabrication, and assembly goals to meet customer expectations.
Responsibilities:
- Provide best in class support by closing customer technical support questions related to manufacturing capabilities, including design, fabrication and assembly abilities
- Provide hands on lab support (in Flex or the customer lab) locally, which could range from 10% to 60% of the time, depending on customer needs/design cycles
- Review customer requirements, identify and communicate potential issues and provide best fit solutions matching Flex capability and customers’ specifications
- Contribute to development of complex product roadmaps by providing field feedback to the design teams
- Define initial project/product scope and prepare project plans to meet customers’ expectations
- Develop and present technical seminars for customers and sales personnel to promote employer's manufacturing capabilities, services, available technologies, manufacturing process and quality
- Prepare and maintain required documentation
Requirements:
- 5+ years of experience directly working with analog circuit design/troubleshooting required
- Bachelor's degree in Electronics (or a closely related field) highly preferred, OR equivalent experience
- Technically competent in the analog/mixed signal design to be able to solve product and system level complex issues
- Technically competent in a lab set up to test, characterize, and emulate customer issues with Flex products and complex customer boards