FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. The DevOps Engineer role focuses on building, automating, and scaling cloud-native platforms supporting enterprise-grade applications, while collaborating with engineering teams to ensure reliable and scalable software delivery.
Responsibilities:
- Design, develop, and manage GitOps-based CI/CD pipelines using tools such as ArgoCD or FluxCD
- Build and operate scalable, secure, and highly available Kubernetes-based platforms and applications
- Collaborate closely with software engineering teams to optimize application deployments, scalability, reliability, and performance
- Implement and maintain observability solutions including monitoring, logging, and tracing using tools such as Prometheus and Grafana
- Automate infrastructure provisioning and configuration management using Infrastructure as Code (IaC) tools including Terraform, CrossPlane, and AWS ACK
- Develop automation and operational tooling using Python and Bash scripting
- Manage and optimize AWS cloud infrastructure including EKS, EC2, S3, IAM, Route 53, and ECR
- Ensure platform security, compliance, and operational best practices across cloud-native environments
- Support deployment management and release automation using Helm and Kubernetes-native tooling
- Contribute to continuous improvement of DevOps engineering standards, automation practices, and platform reliability
Requirements:
- Solid DevOps engineering experience with a focus on product/platform engineering rather than traditional infrastructure operations
- Hands-on experience implementing GitOps workflows using tools such as ArgoCD or FluxCD
- Deep expertise with Kubernetes, including troubleshooting, scaling, and managing containerized applications in production environments
- Strong scripting and automation skills using Python and Bash
- Solid experience with AWS cloud services including EKS, EC2, S3, IAM, Route 53, and ECR
- Experience with observability and monitoring tools such as Prometheus and Grafana
- Hands-on experience with Infrastructure as Code (IaC) tools including Terraform, CrossPlane, and AWS ACK
- Experience managing deployments and packaging applications using Helm
- Strong understanding of cloud security, reliability, and DevOps best practices
- Nice to have experience with Kubernetes Kustomize, Kubernetes CrossPlane
- Familiarity with Kubernetes Operator Pattern
- Exposure to service mesh technologies such as Istio and Envoy
- Experience supporting large-scale, distributed, cloud-native applications