Senior Business Intelligence Analyst, Strategic Planning & Insights

Zillow is a leading real estate platform in the U.S., focused on transforming the real estate market and enhancing customer experiences. The Senior Business Intelligence Analyst will drive strategy for the Preferred Seller business by translating data into actionable insights and recommendations, collaborating across teams to identify growth opportunities and improve operational performance.

Responsibilities:

• Define and track key success metrics across the Preferred Seller journey to measure performance and identify growth opportunities
• Own core business reporting, dashboards, forecasts, and weekly, monthly, and quarterly reviews to inform stakeholders and executive leadership
• Lead A/B tests, pilots, and experiments to evaluate performance and guide data-driven decisions
• Use data to uncover trends and opportunities that improve seller conversion, sales performance, and operational efficiency across the seller and buyer funnels
• Partner with leaders across Product, Operations, Sales, Marketing, and Finance to turn business questions into actionable analysis and recommendations
• Work with Engineering, Data, and business stakeholders to define requirements and build scalable datasets, models, and analytic solutions
• Design clear, compelling analyses and visualizations that help internal teams understand performance and make decisions faster
• Provide thought leadership across the organization and help guide and mentor junior analysts on the team

Requirements:

• You have a bachelor's or master's degree in a quantitative field such as science, engineering, economics, mathematics, or statistics, or equivalent practical experience, along with 5–10 years of experience in analytics, operations, consulting, FP&A, or a related field
• You have strong SQL skills and experience with BI and visualization tools such as Tableau or Periscope, with Python or R experience preferred
• You know how to use AI-powered tools and LLMs to improve analytical workflows, including data modeling, code generation, and storytelling
• You can build models in Excel and turn analysis into clear, executive-ready presentations and recommendations
• You have experience independently leading cross-functional projects from problem definition through analysis, recommendation, and implementation
• You can design reporting frameworks and analytical roadmaps and communicate them effectively to peers and senior stakeholders
• You bring strong statistical judgment, business acumen, and a customer-focused mindset to your work
• You communicate complex ideas clearly, collaborate effectively across teams, and value diverse perspectives