NanoImaging Services is a contract research organization specializing in protein expression and purification for biopharma R&D. They are seeking an Inside Sales Account Manager to drive growth by qualifying leads, managing outbound prospecting, and partnering with the marketing team to convert interest into sales opportunities.
Responsibilities:
- Qualify inbound leads generated by marketing (webinar registrants, content downloads, conference scans, website inquiries) through discovery conversations that assess fit, need, timing, and budget
- Run targeted outbound prospecting into named accounts — primarily biotech and pharma R&D teams — using a mix of email, phone, and LinkedIn
- Partner closely with the marketing team on campaign design, message testing, and post-campaign follow-up sequences; provide field-level feedback on what’s resonating
- Book discovery meetings for our commercial lead, sit in on calls to capture signals and next steps in CRM, and own follow-up through close
- Maintain pipeline hygiene in Proteos CRM: log activities, track lead status, and report on conversion metrics
- Hit weekly and monthly targets for qualified meetings booked and sales-accepted opportunities created
- Build foundational scientific fluency in protein expression and purification so you can hold a credible first conversation with a Ph.D.-level scientist
- Partner with the commercial lead on quoting; own quote follow-through to closed-won
Requirements:
- Demonstrated track record of hitting or exceeding qualified opportunity and revenue/closed-won targets, ideally for protein production services or similar reagent services
- 3–6 years of inside sales, business development, or account management experience, ideally in life sciences services, CRO, or scientific instruments
- Bachelor's degree in a life science discipline (biology, biochemistry, molecular biology, or similar) — or equivalent industry experience that demonstrates scientific literacy
- Hands-on CRM experience (Zoho, Salesforce, or HubSpot)
- Strong written communication; able to draft a credible technical email without sounding like a script
- Self-directed and disciplined — this is a fully remote role
- Direct experience selling into biopharma / biotech
- Familiarity with protein production workflows, antibody discovery, or related modalities
- Exposure to a sales qualification methodology such as MEDDPICC, BANT, or SPICED
- Experience with marketing automation platforms and ABM tools
- History of converting webinar audiences and other leads into pipeline
- Located in Kalamazoo, MI, but remote applicants will be considered