Carenet Health is a company dedicated to helping individuals take charge of their health through meaningful conversations. They are seeking an Engagement Specialist who will reach out to health plan members, guiding them in scheduling care assessments and providing support to encourage them in taking necessary health steps.
Responsibilities:
- Reaching out to health plan members
- Guiding members toward scheduling their care assessments
- Providing encouragement to members to take the next step in their care
Requirements:
- High School Diploma or GED (required and verified during background check)
- Strong computer skills — data entry, screen navigation, and solid keyboarding speed
- Experience using Microsoft Outlook and Word
- Excellent customer service skills and a friendly, compassionate tone
- Ability to stick to schedules and daily tasks
- Great oral and written communication skills
- Genuine empathy and care for others
- Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date