Oracle Business Systems Analyst Contractor

Scalence L.L.C. is seeking an Oracle Business Systems Analyst Contractor to provide AMS support for Oracle Cloud PPM modules. The role involves troubleshooting production issues, performing configuration support, and working with cross-functional teams to resolve issues within the Oracle ERP Cloud.

Responsibilities:

• Provide AMS support for Oracle Cloud PPM modules, with primary focus on:
• Project Foundations
• Project Costing
• Project Billing
• Analyze, troubleshoot, and resolve production issues, defects, and user-reported incidents within SLA timelines
• Perform configuration and functional support for project setup, project templates, task structures, expenditure types, burden schedules, cost allocation, and billing controls
• Support transaction processing, cost collection, accounting validation, invoice generation, and revenue/billing-related issue resolution
• Work with cross-functional teams across Oracle ERP Cloud, especially General Ledger, Accounts Payable, Accounts Receivable, and Procurement, to resolve upstream/downstream issues
• Conduct root cause analysis and recommend sustainable fixes for recurring issues
• Support quarterly release impact assessment, regression testing, and business validation for Oracle Cloud updates
• Prepare functional specifications for minor enhancements and coordinate with technical teams for reports, conversions, integrations, and extensions
• Assist business users with process clarification, training, and best practice guidance
• Maintain support documentation, configuration workbooks, knowledge articles, and ticket updates
• Participate in incident review, service improvement, and governance meetings

Requirements:

• Provide AMS support for Oracle Cloud PPM modules, with primary focus on: Project Foundations, Project Costing, Project Billing
• Analyze, troubleshoot, and resolve production issues, defects, and user-reported incidents within SLA timelines
• Perform configuration and functional support for project setup, project templates, task structures, expenditure types, burden schedules, cost allocation, and billing controls
• Support transaction processing, cost collection, accounting validation, invoice generation, and revenue/billing-related issue resolution
• Work with cross-functional teams across Oracle ERP Cloud, especially General Ledger, Accounts Payable, Accounts Receivable, and Procurement, to resolve upstream/downstream issues
• Conduct root cause analysis and recommend sustainable fixes for recurring issues
• Support quarterly release impact assessment, regression testing, and business validation for Oracle Cloud updates
• Prepare functional specifications for minor enhancements and coordinate with technical teams for reports, conversions, integrations, and extensions
• Assist business users with process clarification, training, and best practice guidance
• Maintain support documentation, configuration workbooks, knowledge articles, and ticket updates
• Participate in incident review, service improvement, and governance meetings