Customer Service Sales Associate

Mosquito Squad is dedicated to protecting families from mosquitoes and ticks, and they are seeking a Customer Service Sales Associate. The primary responsibility of this role is to answer inbound calls and promote the full suite of services, focusing on the 21-day barrier treatment program while utilizing exceptional interpersonal skills to meet customer needs.

Responsibilities:

• Be the "Voice" of Mosquito Squad by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
• Promote and sell the full suite of Mosquito Squad services with a focus on the 21-day Protective Barrier Treatment
• Follow Mosquito Squad's structured sales process during inbound sales calls
• Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
• Overcome customer objections
• Cold calling warm leads
• Upgrade single treatment customers to full season treatment
• Follow-up and Close sales with new and former customers
• Complete required forms / update CRM client record

Requirements:

• Highly motivated and determined
• Excellent interpersonal and listening skills
• Strong ability to overcome customer objections
• Highly able to manage rejection and continue to close sales
• Willingness and desire to follow a structure sales process
• Detail oriented in tracking customer information and sales progress
• Reliable transportation