Key skills
AWSApp EngineServiceNowCommunication
About this role
- Proven experience leading end-to-end ServiceNow implementations, including transition to production and support
- Deep hands-on expertise with ServiceNow App Engine / Workflow Engine and custom application development
- Strong ability to evaluate and challenge existing technical solutions, particularly workflows and platform design
- Experience working alongside third-party vendors and the ability to hold them accountable to best practices and delivery standards
- Demonstrated ability to translate business requirements into technical solutions within ServiceNow
- Strong background in code review, QA processes, and platform governance
- Ability to operate as a technical lead without heavy day-to-day coding, while still being capable of contributing when needed
- Excellent communication skills, with the ability to engage assertively with stakeholders and partners
- High level of integrity, especially in representing certifications and experience (all certifications must be active and verifiable)
Nice to Have:
- Experience with AWS-based data platforms, including APIs, integrations, and data pipelines
- Exposure to or interest in Master Data Management (MDM) and how it integrates with ServiceNow
- Active ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) (must be current and verifiable)