Carrier is a global leader in intelligent climate and energy solutions, dedicated to enhancing comfort, safety, and sustainability. They are seeking a Global Strategic Accounts – Mission Critical Project Manager to lead large-scale building automation projects, ensuring high-level execution and customer satisfaction. The role requires strong project governance, financial performance management, and the ability to stabilize high-risk projects.
Responsibilities:
- Serve as an extension of ALC leadership, driving consistent project governance, execution standards, and customer experience across assigned projects
- Lead execution of large, complex, multi-million-dollar building automation programs, ensuring alignment to contract requirements, schedule milestones, and stakeholder expectations
- Own project financial performance, including budget management, EAC development, forecasting cadence, cost controls, and margin protection
- Develop and execute revenue recognition, billing, and cash-collection strategies in coordination with finance and branch leadership
- Establish project strategy and control plans (scope, schedule, quality, safety), including risk identification, mitigation, change control, and recovery planning
- Act as the primary escalation point for customers, general contractors, and internal leadership; drive timely decisions and clear communications
- Align cross-functional teams (engineering, field operations, subcontractors, vendors, and commissioning) to deliver coordinated execution and issue resolution
- Step into challenged or high-risk projects and lead stabilization/turnaround efforts, including schedule re-baselining and stakeholder re-alignment
- Establish and enforce best practices in project documentation, reporting, meetings, and executive communications
- Lead resource planning and deployment in coordination with regional and branch leadership to support critical path activities
- Provide leadership through critical phases such as mobilization, first-of-kind start-ups, commissioning, integrated systems testing, and customer turnover
- Mentor and develop project managers and field leadership through coaching, standard work, and lessons learned
Requirements:
- High School Diploma or GED
- 5+ years of progressive experience in project management, field engineering, engineering, estimating or sales within building automation/controls, HVAC controls, or mission-critical/data center environments
- 1+ years of experience with the Microsoft Office Suite
- Clean and valid driver's license
- Capable of climbing ladders or using other lift equipment above 8 feet above grade, and capable of lifting items up to 50lbs
- Bachelor's Degree in HVAC (Building Automation Controls), Electrical or Mechanical Engineering
- Advanced capability in project financial management, forecasting, cost-to-complete (EAC), and margin improvement
- Proven success managing complex stakeholder environments, including owners, general contractors, commissioning agents, and national/global accounts
- Experience leading cross-functional teams and aligning field/engineering execution to a single integrated plan
- Demonstrated experience supporting mission-critical facilities (e.g., data centers, healthcare, high-availability industrial environments)
- Working knowledge of commissioning and integrated systems testing processes (e.g., L3–L5), including readiness planning and turnover documentation
- Experience with ALC building automation platforms, including WebCTRL, and familiarity with controls architecture, networks, and integration concepts
- Track record of project recovery/turnaround, including schedule compression, claim/change management, and executive-level reporting
- Leadership experience mentoring and developing project managers and field leaders
- Professional certification(s) such as PMP, PMI-SP, or equivalent strongly preferred