Product Manager – Lab Equipment Services

Technical Safety Services (TSS) is a leading nationwide laboratory service provider supporting top life sciences, healthcare, and research organizations. In this role, you’ll lead the strategy, growth, and commercialization of laboratory equipment services, acting as a strategic business owner to identify market opportunities and drive revenue growth.

Responsibilities:

• Act as the business owner and subject matter expert for Lab Equipment Services
• Define and execute service strategy, positioning, and growth initiatives
• Monitor voice-of-customer, voice-of-market, and competitive trends
• Develop pricing and monetization strategies to support revenue and margin targets
• Lead go-to-market initiatives and commercialization efforts
• Support channel readiness and operational alignment
• Drive thought leadership and demand generation programs
• Partner cross-functionally with teams from Sales, Marketing & Operations
• Work closely with customers, strategic partners, and internal stakeholders to identify market needs and growth opportunities
• Lead initiatives that influence both day-to-day business performance and long-term growth strategy

Requirements:

• 5+ years of product management and/or marketing experience, preferably within services-based environments
• Strong knowledge of laboratory equipment and regulatory compliance environments
• Strong commercial mindset with the ability to balance strategy and execution
• Experience developing go-to-market strategies and supporting commercialization initiatives
• Track record of driving results through cross-functional collaboration
• Excellent communication, organizational, and stakeholder management skills
• Experience within laboratory services, life sciences, diagnostics, analytical chemistry, or regulated industries
• Bachelor's degree in Science, Engineering, Marketing, Business, or related field
• Equivalent combinations of education, training, and experience are welcome