Specialist Solution Engineer

Salesforce is the #1 AI CRM, seeking a dynamic and results-driven Sales professional to join their Signature Success Plans Sales team. The role focuses on driving revenue growth for emerging products and collaborating with sales teams to ensure customer success.

Responsibilities:

• Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals
• Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans
• Evangelize Signature Success plans both internally and externally
• Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
• Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments
• Provide product feedback to Offer Management based upon active field sales engagement

Requirements:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
• Essential Salesforce product knowledge inclusive of Salesforce CRM, MuleSoft, Data Cloud, Tableau or Agentforce
• Proven background in technical sales, presales/solution consulting, professional services, or technical support
• Ability to prioritize, multi-task, and perform effectively under pressure
• Great attention to detail, with strong analytical and problem-solving skills
• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
• Deep understanding of customer success principles, solutioning approaches, and considerations
• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
• Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering
• Knowledge of Salesforce product and platform features, capabilities, and use cases
• Ability to travel up to 25%
• Salesforce ORG62 quote and sales forecasting knowledge
• Industries specialized knowledge inclusive of Financials, Manufacturing, Healthcare, Retail or Public Sector
• Salesforce Architect Certification for applicable cloud