IT System Engineer

Role : IT System Engineer

Location: Oakland, CA

Duration: 6+ Months

MOI : Telephonic & WebCam

Primary Skills: Windows, Active Directory, Azure AD, Routers, macOS, networking fundamentals, Microsoft 365 Admin Centre, Intune, switches, Wi-Fi setup, VPNs, and firewall configuration.

Need Candidates with a Minimum of 12 Years of Experience. This is 100% Onsite role and looking for West Coast Candidates.

About the Role:

Client is looking for a hands-on IT Infrastructure Specialist to manage and support the company s internal IT operations and infrastructure. This role will be responsible for maintaining laptops, desktops, office networking equipment, user onboarding/offboarding, device imaging, system setup, troubleshooting, and overall IT support across the organization.

The ideal candidate is proactive, technically strong, organized, and capable of supporting a fast-growing company environment.

Key Responsibilities:

• Configure, deploy, image, and maintain laptops, desktops, and workstations
• Manage employee onboarding and offboarding activities, including system provisioning and access setup
• Troubleshoot hardware, software, printer, and peripheral issues
• Set up and maintain office network infrastructure, including routers, switches, Wi-Fi access points, VPNs, and firewalls
• Install, configure, and support Windows and macOS environments
• Manage Microsoft 365, email accounts, Teams, SharePoint, and related collaboration tools
• Maintain inventory of IT assets, licenses, and hardware lifecycle tracking
• Support conference room technology, video conferencing systems, and office AV equipment
• Ensure endpoint security, antivirus updates, device encryption, and compliance standards are maintained
• Coordinate with external vendors and service providers for internet, telecom, and hardware procurement
• Perform routine system updates, backups, patching, and preventive maintenance
• Assist with IT documentation, SOP creation, and internal technology standards
• Support remote employees with VPN connectivity, device setup, and troubleshooting
• Monitor and improve overall internal IT infrastructure reliability and performance

Required Qualifications:

• 5+ years of hands-on IT infrastructure or desktop support experience
• Strong knowledge of Windows, macOS, networking fundamentals, and endpoint management
• Experience with laptop imaging and deployment tools
• Familiarity with Active Directory, Microsoft 365 Admin Center, Azure AD, Intune, or similar platforms
• Knowledge of routers, switches, Wi-Fi setup, VPNs, and firewall configuration
• Experience supporting hybrid and remote work environments
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service mindset
• Ability to prioritize tasks and work independently in a fast-paced environment

Preferred Skills:

• Experience with cloud-based IT administration
• Familiarity with cybersecurity best practices
• Knowledge of backup and disaster recovery procedures
• Exposure to virtualization environments and server management
• Certifications such as CompTIA A+, Network+, Microsoft, or Cisco certifications are a plus

What We re Looking For:

• Someone who takes ownership of internal IT operations
• A highly dependable and responsive team player
• Strong attention to detail and organizational skills
• Ability to support both technical and non-technical employees effectively
• Passion for building scalable and reliable internal systems.