Machine Control Field Support Engineer

Kane Selection Ltd is a fast-growing construction technology business focused on automation and GPS machine control for heavy equipment. They are seeking a Machine Control Field Support Engineer to install technology on construction equipment, train operators, and provide ongoing support on job sites across the U.S.

Responsibilities:

• Travel to customer job sites across the U.S
• Support installation of the company's machine control and automation technology onto heavy equipment
• Set up, calibrate, and support GPS machine control systems
• Carry out site localisations, calibrations, diagnostics, and base/rover setup where needed
• Work alongside mechanical field teams during installs and troubleshooting
• Train operators and site teams on how to use the technology properly
• Stay on-site after installation to monitor performance and answer customer questions
• Troubleshoot GPS, hardware, software, communication, and sensor-related issues in the field
• Work with operators, project managers, superintendents, site surveyors, and engineers
• Keep clear records of installs, support visits, troubleshooting, customer interactions, and training
• Help keep the technology running when customers are depending on it live on site

Requirements:

• Experience in machine control, GPS, surveying, construction technology, or field-based technical support
• Comfortable working outdoors and around heavy equipment
• Mechanically practical - you know how to use tools and figure things out in the field
• Able to communicate well with customers, especially when something is not working and pressure is high
• Calm enough to troubleshoot problems without bluffing or overpromising
• Happy with a role that involves serious travel across the U.S
• Comfortable being on site for long stretches when required
• Able to work independently, but also alongside mechanical, engineering, service, and customer teams
• Willing to learn new technology
• Legally authorised to work in the U.S
• Able to pass required background checks
• Experience with Trimble, Leica, Topcon, or similar GPS / machine control systems
• Experience installing or calibrating GPS machine control systems on heavy equipment
• Survey, site layout, or construction staking experience
• Familiarity with site localisations and local coordinate systems
• Agriculture GPS / precision ag technology experience
• Background with heavy equipment dealers, machine control dealers, or survey equipment providers
• Military, aviation, HVAC, welding, or other mechanically technical field backgrounds may also fit well