Key skills
Microsoft OfficeMS ProjectJIRARisk ManagementQuality AssuranceClient Relationship ManagementProject ManagementJiraLeadershipCommunicationTime Management
About this role
The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. They are seeking a highly skilled and experienced Project Manager to oversee a range of IT projects, ensuring they are completed on time, within budget, and to clients' satisfaction.
Responsibilities:
- Develop detailed project plans to monitor and track progress
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure resource availability and allocation
- Deliver projects on time, within scope, and within budget
- Establish and maintain relationships with clients and stakeholders
- Communicate with clients to identify and define project requirements, scope, and objectives
- Act as the primary point of contact and communicate project status adequately to all participants
- Guide the project team members, fostering a collaborative work environment
- Delegate project tasks based on team members' individual strengths, skill sets, and experience levels
- Perform risk management to minimize project risks
- Identify and manage potential crises and devise contingency plans
- Ensure that all projects are delivered with high quality and meet client expectations
- Oversee the quality control process throughout the project lifecycle
- Create and maintain comprehensive project documentation
- Report and escalate to management as needed
Requirements:
- Strong leadership skills
- Excellent organizational skills including attention to detail and multitasking
- Strong working knowledge of Microsoft Office and project management tools (e.g., MS Project, JIRA)
- Strong written and verbal communication skills
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to function well in a high-paced and at times stressful environment
- Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field
- Proven working experience in project management in the IT sector, specifically in outsourcing services
- Excellent client-facing and internal communication skills
- PMP / PRINCE II certification is a plus