NVIDIA is a leader in computer graphics and AI technology, seeking a Community Manager to engage with developers and foster a sense of belonging within their communities. This role involves nurturing relationships, synthesizing feedback, and collaborating with program managers to enhance community engagement.
Responsibilities:
- Act as the primary, authentic voice of NVIDIA Developer Marketing within targeted communities, forums, and social channels
- Nurture daily conversations and foster a welcoming, inclusive environment to help those communities accelerate integration
- Identify, onboard, and build deep relationships with community champions, open-source contributors, and brand advocates to help them amplify our shared interests
- Serve as the internal advocate for the community
- Actively synthesize daily sentiment, problems, and product feedback, translating these into actionable insights for our engineering and product teams
- Partner with technical teams to ensure the community has the right resources, tutorials, and documentation
- Highlight and celebrate community-generated projects and success stories
- Work hand-in-hand with our Program Management team to drive community attendance to regional activations (Hackathons, Meetups) and ensure online momentum continues long after the events end
Requirements:
- At least 8 years of relevant work experience in community management, developer relations, or technical marketing
- Bachelor's degree or equivalent experience
- Community Management Experience: Proven success in building, scaling, and nurturing technical communities or account management/developer relations with larger groups
- Tech Ecosystem Awareness: A clear understanding of the AI, Machine Learning, and Infrastructure landscape. You do not need to be a developer, but you must be comfortable engaging credibly with highly technical audiences
- Exceptional Communication: Outstanding written communication skills with a highly empathetic, responsive, and collaborative tone. Ability to de-escalate concerns and celebrate wins effectively
- Analytical Mindset: Experience tracking community health metrics (e.g., active members, engagement rates, sentiment) and using that data to guide your community strategy
- Autonomy: A proactive, self-starter attitude capable of managing daily community interactions independently while aligning with broader marketing goals
- Platform Fluency: Deep, hands-on experience managing and moderating spaces like Discord, Reddit, Discourse, or GitHub discussions for technical audiences. Clear history in a technical proficiency assuring abilities to communicate with technical audiences
- Open Source Knowledge: Familiarity with the cultural nuances of open-source communities and AI platforms (e.g., Hugging Face)
- Community Engagement: Examples in asset creation or publishing like newsletters, amplification strategies within communities, or hosting community office hours/AMAs (Ask Me Anything) with experts, partners, integrators or similar