Talent Acquisition Content Marketing Creator

Percepta is a company that specializes in creating customer loyalty across the globe. They are seeking a Talent Acquisition Content Marketing Creator to lead full-cycle recruitment delivery, develop strategic recruiting plans, and enhance candidate engagement and experience.

Responsibilities:

• Lead full-cycle recruitment delivery across high-volume hiring programs and corporate hiring needs
• Develop and execute strategic recruiting plans aligned with workforce forecasts, business priorities, and service level expectations
• Partner with Operations leaders and HR Business Partners to understand workforce demand, talent gaps, and hiring priorities
• Oversee recruiter performance, productivity, and funnel health to ensure hiring performance metrics are met
• Ensure consistent execution of recruiting processes, assessments, and compliance standards
• Support workforce ramp planning, surge hiring, and critical staffing initiatives
• Design, implement, and manage candidate engagement strategies that improve application conversion, attendance, and offer acceptance rates
• Oversee multi‑channel candidate communications including email, SMS, phone outreach, social engagement, and CRM workflows
• Lead virtual and onsite hiring events, open houses, and recruitment marketing initiatives
• Continuously evaluate and enhance the end‑to‑end candidate journey to reduce drop‑off and improve satisfaction
• Monitor candidate satisfaction metrics and drive improvements based on insights and feedback
• Partner with Marketing and HR teams to strengthen employer branding initiatives across digital and local markets
• Develop targeted recruitment campaigns leveraging job boards, social media, referral programs, and community partnerships
• Support local market engagement strategies to attract talent in competitive labor markets
• Enhance the company’s brand visibility through hiring events, strategic partnerships, and community outreach activities
• Analyze recruiting funnel metrics, conversion ratios, and sourcing effectiveness to identify optimization opportunities
• Maintain reporting related to: Time-to-fill, Interview show rates, Offer acceptance, Candidate pipeline health, Source effectiveness, Hiring event outcomes
• Leverage ATS and CRM technologies to automate and optimize candidate engagement workflows
• Ensure all recruiting operations align with company policies, employment laws, and compliance requirements
• Coach and develop recruiters and recruiting coordinators to elevate performance and candidate experience delivery
• Foster strong cross‑functional partnerships with: Operations, HR, Workforce Management, Learning & Development, Marketing
• Serve as a strategic advisor on talent market trends and hiring challenges

Requirements:

• Bachelor's degree in Human Resources, Business, or related field; equivalent experience considered
• 6+ years of progressive experience in talent acquisition, talent engagement, or high‑volume recruiting leadership
• Proven ability to lead in a fast‑paced, metrics‑driven environment supporting high-volume hiring operations
• Strong communication, relationship‑building, and stakeholder management skills
• Demonstrated ability to engage and influence candidates across multiple channels
• Excellent organizational and time‑management capabilities
• Proficiency with ATS, CRM, and scheduling tools
• Ability to support both virtual and onsite recruiting events as needed
• Flexibility to adjust work schedule based on hiring demand
• Experience in BPO, contact center, retail, hospitality, or similarly fast-paced operational environments