Level 2 Production/Trading Support Analyst

Job Title: Application Programmer III

Location: Chicago, IL

Duration: Contract - 11 months

Pay Range: $68.25/hr (W2)

Job ID: 373784

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Second Shift MAPS Finance Risk Analyst to join our dynamic team supporting Markets lines of business. The ideal candidate will have strong experience in front office trading support, incident and change management, and risk platform reliability and a proven ability to operate in a high-pressure trading environment while coordinating restoration and stability efforts.

Responsibilities:

• Serve as first point of contact for business requests and reported impact for FICC Risk.


• Monitor and alert on critical trading system environments during second shift operations.


• Lead and execute release implementation and perform post-release testing.


• Build and maintain strong partnerships with business stakeholders, application development, and infrastructure teams.


• Troubleshoot complex systems issues and coordinate high-impact incident restoration.


• Proactively identify and remediate problem hotspots to improve stability.


• Develop tools and drive efficiency and stability improvements across environments.


• Facilitate daily technical change meetings and manage global resources through the change process.


• Produce reports and analyses using Tableau and Microsoft Office.


• Adhere to written procedures and policies for change, incident, problem, and release management.

Required Skills & Qualifications:

• Proficiency with operating systems: Solaris, Linux, and Windows.


• Scripting skills in Unix Shell, Perl, and Python.


• SQL at an intermediate level, including multi-table joins and grouping.


• Experience with grid computing and batch management.


• Understanding of infrastructure disciplines such as network, server, storage, and messaging.


• Hands-on experience with incident, problem, and release management processes and tools, including ITRS Enterprise monitoring.


• Experience supporting traders in a front office environment with clear communication and leadership.


• Ability to operate on second shift in a high-pressure trading setting with strict adherence to procedures.

Preferred Skills:

• Report development using Tableau and advanced Microsoft Office features.


• Well-rounded understanding of the Software Development Lifecycle and change governance.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits


• Opportunities for growth with global clients


• A supportive, inclusive culture that values innovation and people


• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.