Key skills
SQLTableauAIAnalyticsLookerBIPower BIAgileProduct ManagementRemote Work
About this role
Role Overview
- Analyze business performance, operational workflows, and current product experience to identify opportunities for improvement across products and internal processes.
- Translate ambiguous business questions into structured analyses, clear insights, and actionable recommendations.
- Support product development by producing clear requirements documentation (e.g., business requirements documents, process flow diagrams, gap analyses, acceptance criteria) grounded in operational reality and user needs.
- Use SQL for ad-hoc analysis to support product launches and answer recurring business questions, partnering with the Analytics team on deeper investigations.
- Partner with the Analytics team to define success metrics and surface insights for product launches and operational initiatives.
- Ensure data outputs are accurate, well-documented, and easy for stakeholders to understand and use in decision-making.
- Lead discovery efforts, including stakeholder interviews and current-state workflow mapping, to deeply understand operational workflows, pain points, and gaps.
- Synthesize qualitative and quantitative insights into clear narratives that align teams around the “why” behind decisions.
- Collaborate closely with product managers, engineers, and operations partners to ensure insights and requirements are understood, prioritized, and implemented effectively.
- Continuously surface business insights across the organization to inform strategy, prioritization, and execution.
- Measure the impact of product, operational, and partnership initiatives and communicate results to stakeholders.
- Identify and pilot opportunities to leverage AI and automation tools to improve analytical workflows and team productivity.
Requirements
- BS/BA degree or higher
- 2+ years of experience as a Business Analyst, Data Analyst, Product Analyst, or similar role
- Proven ability to break down complex systems and processes into measurable components
- Proven ability to translate business needs into clear documented requirements, process flows, and gap analyses
- Experience leading discovery, stakeholder interviews, and current-state workflow mapping
- Comfortable writing SQL for ad-hoc analysis
- Familiarity with BI tools (e.g. Metabase, Omni, Tableau, Looker, Power BI, or similar) preferred
- Familiarity with software development processes and product management methodologies (e.g. Agile)
- Experience using AI tools for productivity
- Experience in healthcare operations, care delivery, or clinical workflow environments is strongly preferred.
Tech Stack
- SQL
- Tableau
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements and remote work options
- Access to cutting-edge technologies and tools