Microsoft is seeking a Communications Manager-Social & Digital to shape and execute a focused executive digital voice strategy. This role will deliver high-impact storytelling across social and digital channels, focusing on community engagement and philanthropy while ensuring a credible executive voice that reflects Microsoft's leadership.
Responsibilities:
- Develop and execute a focused, modern social and digital strategy for executive voice, aligned to: Washington state policy priorities, Community engagement and local impact, Philanthropy and corporate citizenship
- Continuously test and evolve approaches to how executive voice shows up across platforms and formats
- Ensure alignment with enterprise narratives while maintaining a distinct, authentic, and forward-looking voice
- Create and manage high-quality, always-on content, including: Social posts and threads (primarily LinkedIn and emerging platforms), Short- and long-form written content, Video and innovative multimedia storytelling formats
- Translate complex policy, legal, and community topics into clear, human, and engaging narratives
- Bring a test-and-learn mindset to content, piloting new formats, tone, and channel strategies
- Support timely, thoughtful engagement on relevant issues as they intersect with executive priorities
- Apply strong judgment in high-visibility or sensitive moments, including message discipline, accuracy, and appropriate tone and escalation
- Track performance and sentiment for executive channels
- Use insights and experimentation outcomes to continuously refine strategy, voice, and engagement