Lead Product Manager

Code for America believes government can work for the people, by the people, in the new digital age. They are seeking a Lead Product Manager to drive meaningful outcomes for clients by supporting and advancing their Safety Net, Tax Benefits, and/or Criminal Justice products, focusing on developing user-centered solutions for underserved communities.

Responsibilities:

• Setting product strategy for the product or program area
• Partner with the Program manager and other cross-disciplinary team members to define the overall strategy for your project or program
• Develop and own the product strategy and execution of a project or program are
• Driving stakeholder alignment
• Communicate product vision and strategy to your team with clarity and enthusiasm
• Drive external stakeholder alignment with the product vision and strategy, partnering with internal cross-functional team members when appropriate
• Executing on the product or service
• Work closely with the PM team and others to deliver products and services that execute your program area’s strategy and promotes systems change
• Help lead a talented multi-disciplinary team (which may include design, research, and engineering) to test and develop new solutions that work for underserved communities and increase our impact
• Collaborate with other leaders to identify and escalate risks and determine mitigation strategies
• Collaborate with engineering and other team leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently
• Collaborate with designers on the creation of prototypes and model
• Model constructive communication within the team environment
• Practice active listening and create space for team members to raise concerns and share feedback
• Give and receive feedback constructively, and foster an environment where differing perspectives are welcomed
• Other duties as assigned

Requirements:

• 7+ years of product management experience
• Proven ability to lead high quality product development using an agile methodology - iteratively improving products through delivery cycles
• Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions
• Strong product judgment - knowing when to prototype and when to code, when to experiment, and when to change direction
• Review and write effective product strategy docs and product/feature specs and give thoughtful feedback to the team
• Strong communication skills and experience and comfort with managing project stakeholders internally and externally; ability to incorporate feedback when it's best for the product, program, and the people
• Ability to make tough trade-off decisions and facilitate effective conversations at key inflection points
• Have a handle on the day to day and an ability to forecast, plan, connect incremental short-term progress with a long-term vision
• Ability to identify product issues and advocate effectively to address these issues, whether by adding or changing resources or adjusting scope or requirements
• Ability to manage day-to-day delivery while connecting incremental short-term progress to a longer-term project vision
• Ability to engage effectively on future possible opportunities and work for your product and/or project area, including helping to shape the potential work
• Understand how to tie your team's efforts to Code for America strategy, and make recommendations to your product or project team based on those factors in order to maximize team outcomes
• A passion for our mission of making government services better for people who need them
• Medicaid/healthcare/insurance experience (Medicaid strongly preferred)
• Experience shaping future product opportunities or engaging in early-stage scoping conversations
• Product advisory or consulting work with government, civic tech, or a highly regulated industry