ServiceMac is a new sub-servicing entity in the mortgage servicing industry, focused on providing superior technology and services. The Associate Project Manager will oversee multiple projects, ensuring timely completion by coordinating schedules, managing risks, and communicating project status to the team and management.
Responsibilities:
- Oversees multiple small to large scale projects
- Gathers information for project deliverables, plans, schedules, and status reports
- Coordinates schedules to ensure timely completion of project
- Assists in creating project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, budgets, and allocation of available resources
- Facilitates meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items, gathering, organizing and distributing project related documentation
- Assists in conducting risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and on budget
- May track or monitor project budgets including project cost estimates and forecasting
- Prepares project status reports and keeps team informed of project status and related issues
- May be required to perform duties outside of normal work hours based on business needs
Requirements:
- Generally requires BS Degree in a business field or equivalent work experience
- Typically have 0-3 years of directly related experience
- Knowledge of project management best practices and current technologies
- Familiar with project management methodologies and techniques
- Familiar with applicable business processes sufficient to communicate with team members, customers and management
- Experience with coordinating projects in a business and/or technology environment
- Some experience with risk management
- Experience with coordinating multiple projects or large projects
- Experience with coordinating project plans and budgets
- Experience with facilitating meetings
- Verbal and written communication skills sufficient to create project documentation
- Knowledge of communication, statusing, and Project Management tools to create project documents and reports
- PMP Desirable
- CSM (Certified Scrum Master) Preferred
- Information Technology Infrastructure Library (ITIL) Certification preferred