Manager, Major Account Sales, Healthcare & Education

Brother USA is seeking a Manager for Major Account Sales focused on Healthcare and Education. The role involves developing sales strategies to expand business within the assigned territory, managing current accounts, and fostering relationships with customers to achieve sales quotas.

Responsibilities:

• Identify top current end-users in territory; engage regularly with these customers to drive solid relationships, continue current customer sales, and add critical new net sales
• Participate in relevant market events, including but not limited to trade shows, technology seminars, and association meetings
• Collaborate with cross functional teams such as marketing, engineering, and business development to discuss Healthcare and Education vertical solutions and provide feedback on customer needs, workflows, and applications
• Coordinate team selling activities to ensure utilization of all available resources in prospecting/account management activities
• Manage all territory HC-EDU bids and RFPs that Brother participates in- both directly and via authorized resellers
• Stay current with and monitor all variants of contracts in the HC/ED space--- including state contracts, GOV-SLED buying groups, consortiums, and cooperative agreements
• Develop an ongoing sales & market business plan/strategy for the territory with objectives and measures to meet sales goals
• Identify key applications and solutions market for our printing, scanning, and labeling products in the territory
• Identify and capitalize on strategic partnerships, both internally and externally, communicating frequently so as to penetrate specific end-user customers through a variety of ways, including but not limited to training, inside sales strategy, new solutions, webinars, promotions, and key sales calls
• Execute strategic sales plan & review findings with management chain weekly
• Provide a monthly report on events of the month and keep all details updated in CRM system weekly
• Manage and keep an updated calendar at least 90 days in advance
• Review all vertical sales information from the CRM (Salesforce) detailing specific sales opportunities and all relevant activity
• Analyze and strategize on report findings with management chain, continually monitoring and adjusting sales strategy as needed

Requirements:

• Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field
• Minimum 7 years a combination of experience spanning the following areas: Experience in a Sales environment, managing accounts within a region
• Experience managing Medium-Large end-user accounts, preferably with specific knowledge on industry operations
• HIPPA Privacy and Security Trained
• Excellent communication & presentation skills (verbal & written)
• Ability to diagnose customer issues & problem-solve for solutions
• Demonstrated ability to collaborate effectively with internal/external teams, and maintain positive client relationships
• Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers
• Computer peripheral area (e.g. Printer/Fax/MFC products & solutions)
• Automation products (e.g. Digital copiers network applications)
• Customer Relationship Management (CRM) (Salesforce preferred)
• Bachelor's Degree (or equivalent experience) in Business, Marketing, IT, or related field preferred
• HIPPA Privacy and Security Trained; Google for Education - Certified Education Level 1- Preferred
• Knowledge of existing contacts, Book of Business with Healthcare, and/or Education (K-12, Higher Education) end customers - Preferred