Elavon is a leader in the payments industry, providing end-to-end payment processing solutions. The Digital Sales Representative will advocate for small businesses, helping them select the best payment solutions while responding to inbound inquiries from various channels.
Responsibilities:
- Drive sales and revenue growth through digital sales channels
- Respond quickly to inbound sales calls and web leads from marketing sourced channels such as SEO and SEM
- Utilize Salesforce CRM and other tools to manage your sales opportunity pipeline and interactions with prospects
- Use effective discovery methods to understand our prospects business. Consult and recommend the right solution that would fit their business needs
- Develop and maintain a deep understanding of Elavon products and services and marketing activities, and knowledge of competitors’ offerings
- Diligent follow up with prospects in your lead pipeline to identify opportunities to help them solve their payments and business challenges
- Regular reporting, coaching and pipeline reviews with managers
- Collaborate with other teams, including marketing, billing, customer care, operations and others to ensure a positive experience for Elavon customers
Requirements:
- Fluency in English and French is required, as this role supports French-speaking customers based in Canada
- Experience in the payments industry or selling SaaS products considered an asset
- Proven track record in exceeding quota within a sales role, preferably in payments, software (SaaS), or technology
- High energy, confident and comfortable engaging with customers through digital tools and over the phone
- Coachability – you seek feedback that will improve your performance
- Ability to react quickly to change, adapt to new processes, and learn about new product offerings
- Ability to sell to prospect's using a consultative sales approach
- Excellent communication and interpersonal skills (verbal and written)
- Experience managing a sales pipeline
- Strong desire to contribute to the growth of an innovative company
- Experience using Salesforce.com or another CRM, and Microsoft suite of office products
- Proven track-record of successful negotiating and closing sales in a fast-paced environment
- Minimum 1 year inside sales experience with a proven track-record of successful negotiating and closing sales in a fast-paced environment
- Post-secondary degree or diploma in Business or a related field, or equivalent work experience