Director of Sales Enablement and Development

NerdWallet is a financial resource for small businesses, helping entrepreneurs achieve their financial goals. The Director of Sales Enablement & Development will lead the sales organization, focusing on hiring, training, and performance management to drive revenue growth.

Responsibilities:

• Design and run a L&D strategy focused on revenue impact—not participation
• Raise the bar on what “good” looks like across the entire sales org
• Hold the line on performance standards
• Partner with recruiting to define who gets in—and who doesn’t
• Build interview processes that filter for closers, not talkers
• Continuously tighten hiring criteria based on real performance data
• Build onboarding that produces productive reps fast—or exposes misses early
• Cut time-to-productivity without lowering the bar
• Make ramp a proving ground, not a checkbox
• Run live call reviews, deal breakdowns, and skill drills
• Give direct, actionable feedback reps can’t ignore
• Work with underperformers until they improve—or clearly don’t
• Track conversion rates, pipeline movement, and output like a hawk
• Identify exactly where reps lose deals—and fix it
• Build playbooks based on what actually works, not theory
• Extract what top performers do differently and scale it
• Build repeatable frameworks that drive consistent execution
• Eliminate randomness in performance
• Turn managers into real coaches—not just forecast owners
• Create accountability systems that actually stick
• Push leadership to maintain high standards
• Use tools like Gong, ChatGPT, and Claude to sharpen messaging and feedback loops
• Continuously improve how reps learn, practice, and execute

Requirements:

• Experience in Business Lending/Lending required
• 5+ years in sales training, enablement, or sales leadership—preferably in high-volume environments
• A track record of measurably improving sales performance (not just delivering training)
• Strong instincts for diagnosing performance issues quickly and fixing them
• Comfort operating in high-pressure, high-accountability environments
• Experience working directly with reps—coaching, correcting, and pushing performance
• Deep understanding of sales execution (not just theory)
• Results-oriented mindset with a focus on impact and outcomes
• Strong communicator who delivers clear, constructive feedback
• Comfortable in fast-paced, high-accountability environments
• Bias for action—tests, iterates, and adapts quickly
• Ownership mentality with a proactive approach to problem-solving