Sales Development and Operations Manager

Allegis Global Solutions is a leading staffing and recruiting firm, and they are seeking a Sales Development and Operations Manager to build and scale QuantumWork’s outbound pipeline engine. This role combines BDR leadership, sales enablement, and sales operations to drive consistent pipeline generation and improve overall sales effectiveness.

Responsibilities:

• Build and operationalize outbound prospecting strategy in collaboration with BD Partner, including account targeting, segmentation, messaging, and sequencing
• Provide ongoing coaching and structured performance management to ensure consistent execution
• Establish and track key performance metrics (activity, conversion rates, meetings set, pipeline contribution)
• Conduct regular QA of outbound efforts to ensure quality, consistency, and alignment to messaging
• Develop and maintain outbound playbooks, messaging frameworks, and call/email guidelines
• Translate GTM strategy into executable sales motions for BDRs
• Own onboarding and ramp programs for new BDRs
• Continuously refine training based on performance data and observed skill gaps
• Own CRM structure, workflows, and reporting to support pipeline generation and visibility
• Build and maintain dashboards for outbound performance, pipeline health, and conversion metrics
• Enforce pipeline discipline and stage progression across the BD team
• Support pipeline reviews by providing insights on trends, bottlenecks, and opportunities for improvement
• Create repeatable processes and tools to improve outbound efficiency and seller productivity
• Identify and implement automation opportunities within CRM and sales engagement platforms
• Continuously refine outbound and qualification processes based on data and team performance
• Partner with marketing and leadership to align outbound messaging with broader campaigns and positioning
• Support activation of thought leadership and campaign-driven outreach (execution support, not ownership)

Requirements:

• Experience in business development, BDR leadership, sales enablement, or sales operations
• Strong understanding of outbound prospecting strategies and modern sales development tools
• Demonstrated ability to train, coach, and develop early-career sales talent
• Experience working within CRM platforms (e.g., Outreach and Salesforce preferred), including reporting and workflow design
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills, particularly in sales and client-facing contexts
• Experience in consulting, enterprise sales, or complex solution-selling environments