ICF is a global advisory and technology services provider, and they are seeking a skilled Salesforce Automation Test Engineer to ensure the quality and reliability of a mission-critical Salesforce-based solution for the US Department of Transportation. The Test Engineer will develop and execute test plans, validate system functionality, and ensure compliance with federal security standards.
Responsibilities:
- Develop, document, and execute comprehensive test plans, test cases, and test scripts (automated and manual as needed) to validate Salesforce-based system functionality, workflows, and integrations
- Perform functional, integration, regression, and performance testing to ensure the solution meets stakeholder requirements and federal compliance standards
- Quickly learn and work with agency-provided automated testing systems to test application functionality, API integrations, and availability monitoring
- Validate data migration from legacy systems, ensuring data accuracy, integrity, and completeness
- Collaborate with developers, business analysts, and stakeholders to understand requirements, user stories, and system workflows to design effective test strategies
- Identify, document, and track defects using tools like Jira, ensuring timely resolution and retesting
- Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, reviews) to provide quality assurance insights and align testing with sprint goals
- Support user acceptance testing (UAT) and validate training materials to ensure usability and adoption
- Create and maintain QA documentation, including test results, defect reports, and quality metrics, for gate reviews and project deliverables
- Contribute to continuous improvement of testing processes and tools to enhance efficiency and coverage
Requirements:
- 3+ years as a Quality Assurance & Test Engineer developing, documenting, and executing application test plans and scripts for software development projects
- 1+ years working on a large Salesforce implementation
- 1+ years working with automated testing systems
- 3+ years of experience and proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite
- 1+ years of experience delivering user training or creating technical documentation
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S
- Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
- Must be a United States (U.S.) Citizen or Green card, and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply
- Ability to obtain a federal government public trust clearance
- Experience testing Salesforce solutions for federal government clients, particularly those leveraging Salesforce's Public Sector Solutions
- Experience testing MuleSoft integrations
- Experience with automated testing tools for Salesforce environments
- An active Salesforce Administrator certification or familiarity with Salesforce platform architecture and application construct
- Familiarity with cybersecurity compliance testing and ATO processes
- Experience testing compliance with Section 508 of the Rehabilitation Act
- Prior experience delivering user training or creating technical documentation