PatientNowRemote
Product Manager - Recura
United States of America
Full Time
3 weeks ago
$110,000 - $130,000 USD
Visa Sponsor
Key skills
Product ManagementSaaS PlatformsProduct RoadmapProduct RequirementsProduct DeliverySystems ThinkingProduct MetricsJiraSQLAnalytics PlatformsAI-assisted Development ToolsAI ProductsAutomation ProductsVoice SystemsSMS SystemsPayments SystemsHealthcare SoftwarePractice Management SoftwareAIAnalyticsSaaSLeadershipCommunication
About this role
PatientNow is a company focused on providing innovative software solutions for the beauty and wellness industry. The Founding Product Manager for the Recura product line will be responsible for product strategy and execution, ensuring features drive measurable value while improving customer experiences.
Responsibilities:
- Own and maintain the product roadmap across voice, messaging, scheduling, payments, and automation workflows
- Partner with leadership to define product strategy, priorities, and long-term direction
- Translate ideas into clear product requirements including PRDs, user stories, and acceptance criteria
- Work closely with Engineering and QA to ensure high-quality and timely delivery
- Map and improve end-to-end customer journeys and identify gaps or inconsistencies
- Conduct customer interviews and turn insights into product direction
- Track adoption and product performance to ensure features drive measurable value
- Analyze competitors and market trends to inform strategy
- Improve internal communication on what is being built, shipped, and why
- Ensure product releases are cohesive and avoid fragmented feature development
Requirements:
- 3 to 5 years of product management experience in a startup or high-growth SaaS environment
- Experience owning product areas including roadmap, requirements, and delivery
- Strong written communication skills with the ability to create clarity from ambiguity
- Experience working closely with engineering on complex systems
- Ability to balance strategy with hands-on execution
- Strong systems thinking and awareness of cross-functional impact
- Experience using product metrics such as adoption, retention, or NRR to guide decisions
- Comfortable challenging ideas with clear reasoning
- Experience with tools such as Jira, SQL, analytics platforms, or AI-assisted development tools
- Experience with AI or automation products
- Experience with workflow-heavy B2B SaaS platforms
- Exposure to voice, SMS, payments, or operational systems
- Experience tying product decisions to retention and revenue outcomes
- Familiarity with healthcare, aesthetics, or practice management software