Senior Product Designer

Best Egg is looking for a Product Designer to improve their servicing experience, particularly focusing on bill pay and account management. This mid-level role involves designing user flows, collaborating with cross-functional teams, and using data to enhance user experiences.

Responsibilities:

• Design end-to-end servicing experiences across web and mobile, including bill pay and account management
• Turn requirements into clear user flows, polished UI, and effective UX content
• Partner with product, engineering, and data to deliver high-quality experiences
• Use data and research to identify friction, reduce errors, and improve completion rates
• Contribute ideas to improve the product while collaborating with senior designers and product managers
• Use AI tools to support research, ideation, and content development
• Apply and extend the design system to ensure consistency and clarity
• Present work clearly and iterate based on feedback

Requirements:

• 3–5+ years of product design experience, ideally in fintech or other transactional products
• Experience designing flows related to payments, account management, or task completion
• Strong UX and UI skills with attention to detail and craft
• Strength in UX content and an understanding of how language drives clarity and trust
• Working knowledge of AI tools in the design process, with a willingness to deepen that practice
• Ability to take direction while contributing ideas and improvements
• Strong collaboration skills and comfort working with cross-functional teams
• A portfolio that shows clear thinking, execution, and impact
• Experience improving bill pay or transactional flows with measurable results
• Ability to reduce friction and errors in high-stakes user moments
• Strong point of view on clarity, trust, and feedback in financial experiences
• Interest in helping customers stay in control of their financial health
• Bonus: Experience using motion design to enhance interactions