BPO Program Manager Remote Location
Remote
Contract
4 days ago
$70 USD
Key skills
Communication
About this role
Job Description:
>> Executive level of communication is required.
>> Execution-focused BPO Analyst to manage and triage incoming requests
>> Partner with stakeholders to gather and document clear business requirements
>> Convert business requirements into structured, high-quality inputs for prioritization and delivery across Tax and Global Accounting teams
>> Strong experience with intaketicketing tools (WorkfrontJiraServiceNow)
>> Backlog management and stakeholder coordination
>> Ability to translate ambiguous requests into actionable work items
>> Ensure data accuracy, process consistency, and smooth execution in a fast-paced environment
Requirements:
>> Strong experience with intaketicketing tools (WorkfrontJiraServiceNow)
>> Backlog management and stakeholder coordination
>> Ability to translate ambiguous requests into actionable work items
>> Ensure data accuracy, process consistency, and smooth execution in a fast-paced environment