Senior Project Manager

RWS Group is a company that enables the world’s largest enterprises to communicate with global audiences through cutting-edge language technology and AI-driven solutions. The Senior Project Manager will lead complex projects, ensuring high-quality delivery while managing timelines, costs, and client expectations.

Responsibilities:

• Use all your project management knowledge and skills and apply them in a creative way to maintain a high standard of project delivery and to improve its current set-up, whenever possible –Drive continuous improvement initiatives
• Manage customer’s expectations by reaching reasonable agreements which are in line with requirements and feasibility
• Deliver projects to client expectations and achieve the optimal profitability of the project(s) – balance the quality, timeliness and cost aspects of the project(s)
• Closely monitor and control project financials through budgets, invoicing, and vendor selection/payment
• Plan projects and implement best practices and processes
• Directly lead a team of Localization Leads/Engineers and coordinate the work across other internal and external teams
• Communicate effectively, both verbally and in writing, with clients and internal team members
• Host and lead conference calls with clients and team members as well as meeting them in person
• Develop and prepare process documents where required
• Conduct risk assessment, create mitigation plans and strategic planning of activities to minimize potential project issues
• Handle escalations and root cause analysis and prepare corrective and preventive actions (RCA/CAPA), whenever applicable

Requirements:

• University degree in IT, business or management related fields
• 5+ years of experience in Project Management, leading internal teams and communicating with external enterprise customers
• Excellent verbal and written English proficiency
• Ability to improvise and solve problems
• Proactivity and excellent communication skills
• Attention to detail
• Team spirit—you will be part of a team that helps each other
• Great co-ordinational and organizational skills
• Flexibility in terms of working hours
• PMI and/or Lean Six Sigma certification is a plus