Future is a digital personal training platform that aims to make world-class coaching accessible to everyone. They are seeking a Staff Product Manager to own the core marketplace experience and build the product from the ground up, focusing on systems thinking and marketplace dynamics.
Responsibilities:
- Define the product vision and strategy for the marketplace, grounded in deep user understanding, competitive analysis, and a clear-eyed view of the business model
- Own the roadmap end-to-end. Decide what to build, what to kill, and what to sequence—with conviction, not consensus
- Develop and maintain a strong point of view on where the wellness and longevity market is heading and how our product should evolve to lead, not follow
- TRUE 0→1 product thinking: identify the fastest and cheapest ways to validate core assumptions before committing significant engineering investment
- Design and optimize both sides of the marketplace: the consumer journey (discovery → trust → booking → retention) and the practitioner journey (onboarding → activation → growth → advocacy)
- Develop frameworks for marketplace health: supply/demand balance, liquidity metrics, matching quality, and network effects
- Own the cold-start playbook. Figure out how to bootstrap supply and demand in new verticals and geographies
- Think critically about marketplace trust and safety—credential verification, reviews, dispute resolution—as a product surface, not an afterthought
- Partner with engineering and design to ship continuously. Write clear, opinionated specs. Run structured discovery. Make scope decisions that keep velocity high
- Instrument everything. Define success metrics for every feature. Run experiments. Kill things that aren’t working
- Balance competing priorities across consumer, practitioner, and platform workstreams while maintaining a clear view of the overall system
- Own the business logic of the marketplace: pricing models, take rates, subscription tiers, transaction economics
- Partner with growth and marketing on acquisition loops, activation funnels, and retention strategies for both sides of the marketplace
- Use data to identify the highest-leverage opportunities. Build the instrumentation and dashboards needed to operate with clarity
- AI should be part of your daily operating system as a product manager
- Research synthesis: distilling user interviews, market data, and competitive intel at speed
- Spec and strategy drafting: using AI to accelerate writing, then applying your judgment to sharpen it
- Data analysis: querying, visualizing, and interpreting data with AI assistance
- Prototyping: rapidly generating UI concepts, user flows, and copy variations
- Workflow automation: building personal and team workflows that eliminate toil
- Bring a perspective on how AI should be woven into the product itself—personalized recommendations, intelligent matching, automated practitioner tools
- Raise the AI fluency bar for the entire team. Share what’s working. Push others to adopt
Requirements:
- 7+ years of product management experience, with significant time on marketplace, platform, or multi-sided products
- You've been a startup founder, a founding PM, or an early employee who built 0→1 products with limited resources
- You've operated at the Senior, Staff, or Principal level—or you've functioned at that altitude regardless of your title (common for founders and early-stage operators)
- Proven ability to ship products that drive measurable business outcomes, not just features
- Exceptional product taste. You see what's working, what's not, and what's missing—and you care about the details
- Clear, precise communicator—in writing, in specs, in conversation, and in a room with engineers
- Comfortable with ambiguity and pace. You don't need permission to act. You don't wait for perfect information
- Strong analytical chops. You pull your own data, run your own analyses, and let evidence shape your decisions
- Low ego, high ownership. You do what needs to be done—whether that's writing a spec, responding to a user complaint, or fixing a broken onboarding email
- Direct experience in health, wellness, longevity, or consumer health—and an understanding of the regulatory, trust, and compliance dynamics of the space
- Experience building or scaling a marketplace through cold-start, supply/demand balancing, and network effects
- Experience building AI-native products (not just AI features bolted onto existing workflows)
- Technical depth—you can read code, write SQL, or prototype in no-code/low-code tools