Gusto is on a mission to grow the small business economy by providing support in payroll, health insurance, and HR. As a Staff Product Designer, you will lead the design of contractor products, driving significant changes to enhance user experiences and collaborating with cross-functional teams to deliver impactful solutions.
Responsibilities:
- Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement
- Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs
- Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows
- Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality
- Bring genuine AI fluency to your design practice, using it to prototype quickly, shorten feedback loops, and improve contractor experiences
- Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto
Requirements:
- 8+ years of product design experience with demonstrated impact in complex domains
- Proven ability to lead design direction at the product level and influence cross-functional partners
- Strong collaboration experience with partners in product, engineering, research, and data
- A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences
- Comfort translating ambiguity into clear design decisions and outcomes
- Strong communication skills with the ability to align teams around shared goals
- Demonstrated AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions