Staff Product Designer, Contractors

Gusto is on a mission to grow the small business economy by providing support in payroll, health insurance, and HR. As a Staff Product Designer, you will lead the design of contractor products, driving significant changes to enhance user experiences and collaborating with cross-functional teams to deliver impactful solutions.

Responsibilities:

• Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement
• Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs
• Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows
• Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality
• Bring genuine AI fluency to your design practice, using it to prototype quickly, shorten feedback loops, and improve contractor experiences
• Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto

Requirements:

• 8+ years of product design experience with demonstrated impact in complex domains
• Proven ability to lead design direction at the product level and influence cross-functional partners
• Strong collaboration experience with partners in product, engineering, research, and data
• A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences
• Comfort translating ambiguity into clear design decisions and outcomes
• Strong communication skills with the ability to align teams around shared goals
• Demonstrated AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions